FrontNow provides an on-demand customer service as service solution that scales with businesses. Our agents are sourced, screened, and hired for their ability to delight customers.
Growing business faster with 24/7 Support as a Service: always on, elastic, with management and training included. FrontNow can start helping customers in a matter of hours. Scale up customer support when it’s busy, scale down when it’s not.
Our dashboard gives entrepreneurs and small businesses instant access to the pulse of their business, their leads and their customers. Available on all devices, we're delivering real time results and business intelligence to drive optimization and insights to scale your business.
Outsourcing customer support with FrontNow is 40% more affordable than an in-house solution. Our complete on demand support operation includes all management, training and QA, while our customers only pay per resolution.
When we ask our customers what they value most in working with FrontNow, customer service is one of the most common answers. That’s why we’re hiring a Customer Service Manager who will be responsible for supporting and building long-term relationships with our clients. What exactly are you gonna do?
It would be even better if you have:
We're committed to build an open and supportive environment where you can do your best work and grow your competence. You will be working with great people, and we will help you lead a healthy life outside of the office. What benefits do we provide?
If you’re excited by the idea of seeing yourself in this role, please apply with your CV and a cover letter. Describe your previous work experience and qualifications. Tell us why you are a good fit and what are your motivations. You can also include links to your online profiles (like LinkedIn).
We will review all applications and arrange to meet and chat in person with selected candidates. We always provide feedback to all candidates, regardless of our decision.
If you have any questions regarding this job offer, requirements or recruitment process please contact our careers team at [email protected].
We’d be more than happy to have you on board!